Work

Case Study

Sole UX/UI Designer translating requirements into an intuitive, purposeful, innovative design to simplify the health experience through design thinking, wire framing, prototyping, designing and user testing.

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Design/Prototype

LEAD UX DESIGNER

Redesign the Proactive Chat window to align with brand guidelines. Create a non-intrusive approach to ask customers if the need help after they have spent a set amount of time idle on a page. Design an easy and obvious way to dismiss the chat.

TOOLS

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Data Visualization

LEAD UX DESIGNER

Represent a member's data visually to allow for easy understanding of complex health insurance deductible and out-of-pocket data. Navigating the costs of health care can be very confusing. The goal is to make it easier to understand current status and identify patterns and trends in amount spent and future costs.

TOOLS

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UX/UI Design

LEAD UX DESIGNER

Design a page where the user can quickly see how they are doing on their health journey. Organize health records for a quick way to view.

TOOLS

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Case Study

My role in the Member Portal project was to perform user research, create concepts, and design interfaces and interactions through critical and design thinking. This case study is an account of the process that led to insights, validation and correction of UX design problems.

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Annotated Wireframes

Senior Information Architect

Create taxonomy, information architecture and user experience for e-commerce site. Define layout for every page within the site.

Tools

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